One of the most important things about operating a rental property or business is providing adequate security. With a steady crime rate, having a good security system has never been more critical. Finding the right commercial security provider can be challenging. Here is a list of things to look for when choosing a business security system provider to make your search easier.
Experience
When you hand the safety of your property or business to someone else, it is vital that they know what they are doing. If they have been in business for years, you should be able to find online reviews or request references. Some newer business security providers might be a great option, but choosing a security firm that already has a proven track record of providing quality protection will ensure that you are in good hands.
Variety of Solutions
Security is a lot more than just installing an alarm system. Your personalized solution may include access control, video surveillance, elevator monitoring, fire panel monitoring, interactive services, etc. Hiring a company that has a broad base of services ensures that you get a tailored solution for your specific needs. Even if you require a single or straightforward system to start, the needs of your business may change over time. Working with a security company that can support your growth ensures proper protection in the future.
Look for a Partner
Instead of settling for a security provider that treats you like everyone else, pick one that strives to partner with you. Find a provider that will be willing to go the extra mile to make sure you have the right security plan in place that will meet your needs now and in the future. Do not just ask questions about their alarm services, but listen to the problems that concern them. If the company is genuinely interested in putting your needs first, they will ask you about your building or office space, how they can best provide for you, and what you want from a security system.
Know About the Alarm System and Monitoring
Find out how they will monitor your security system and who will be watching your business. Ask questions about where the location of the monitoring station and what you can expect if your alarm goes off. Some providers even offer commercial intrusion detection systems that allow you to keep an eye on your business through the use of a smartphone or computer. Find out if the provider uses the latest technology and whether they are genuinely passionate about using new methods of protection.
Proper Licensing and Paperwork are a Must
Do some research and make sure that the company is appropriately licensed and recognized as a reputable company before partnering with them. Partnering with a provider who is not properly licensed and certified can lead to problems. Remember that your chosen provider will have access to your business and all of its sensitive information. The last thing you want to do is risk your business’ security by giving your personal information to an unreliable company.
Understand the Total Cost of Commercial Security
Ask questions about what the system will cost, start-up fees are involved, if there is a contract, and how much it will be to keep it going every month. A high-quality provider will be able to give you a complete estimate that you can save for your records and be happy to explain all of the expenses associated with the system. If you start finding hidden costs and additional fees, it may be time to find a different provider.
Ongoing Service and Support
Make sure you understand the warranty and continuous maintenance options before installation starts. No matter how good the alarm system might be, there is always the possibility of a defect with electronics. Find out who you can contact for questions if issues arise. When a technician visit is required, ask what kind of response you can expect and what the costs will be.
Now that you know what to look for in a commercial security provider, it is time to find that perfect provider and start protecting your building or business. Contact Unified Systems to see how we can help.
